Ryan Kelly.
Digital Specialist & Creative Technologist
Summary
Experienced digital marketer and creative technologist with over 20 years of hands-on delivery across B2B media, agency, and in-house roles. Strong track record in growing audiences and driving subscriber acquisition, with practical expertise across email, SEO, paid search, content, and social. Comfortable in the technical weeds too, from CMS platforms and CRM integrations to analytics dashboards, which means I can plan campaigns and make sure they actually ship.
Work Experience
Dec 2025 – Present
East Sussex, UK
Digital Consultant
Freelance
- Extended IATA's internal HighQ instance [via echo.legal] with custom JavaScript, building features beyond the platform's native capabilities
Jan 2019 – Dec 2025
London
Head of Digital
Real Deals Media Ltd
- Oversaw digital strategy and execution across 15+ B2B media brands, encompassing editorial, events, advertising, and marketing platforms
- Consolidated fragmented content management systems and hosting infrastructure into a unified, scalable platform, reducing server costs by approximately 70%
- Drove a 30% year-on-year increase in new subscribers, maintaining 80% retention throughout, integrating Zephr and Hubspot for customer retention and retargeting
- Directed and managed a distributed engineering team (UK & Poland), establishing delivery standards, workflows, and resource allocation
- Edited and delivered the Private Equity Talks podcast and marketing video content for our suite of events
- Executed large-scale interactive virtual events during the COVID pandemic and integrated Salesforce to unify customer data, reporting, and lead management across brands
Nov 2018 – Jan 2019
London
Digital Consultant
UCL via Eggcorn Ltd
- Spearheaded the delivery of UCL Bartlett's centenary microsite, developing an automated publishing platform for 100 days of multimedia content, featuring interactive timelines and comprehensive Drupal API integration
Oct 2013 – Nov 2018
London
Head of Digital
Wardour Communications
- Directed and managed all agency digital delivery across websites, interactive experiences, video, and digital campaigns
- Held a senior leadership role reporting directly to the board, influencing digital strategy and operational priorities
- Played a crucial role in high-profile pitches, securing clients such as Barclays, AON, British Heart Foundation, and The 30% Club
- Orchestrated end-to-end digital platform delivery (from discovery to optimisation), enhancing delivery speed and quality through agile workflows and version control
- Constructed and led delivery teams, overseeing internal developers and external partners for clients including British Airways, EY, Royal London, LSEG, Grosvenor, and Gemalto
- Fully trained on GDPR practices where I was the lead Data Protection Officer
Feb 2012 – Jun 2013
London
Web Manager
OnApp Ltd
- Responsible for maintaining the OnApp.com website as well as external digital marketing with the Marketo platform for tracking sales leads, email marketing and Google Adwords campaigns
- Worked closely with external design agencies for online campaigns and brand development
- Transformed OnApp.com from a static site to a fully responsive, dynamic website using the ExpressionEngine CMS
- Integrated sales funnel with bespoke hypervisor SaaS
Feb 2007 – Feb 2012
London
Digital Producer
Wardour Communications Ltd
- Delivered websites, digital campaigns, and video assets for clients including British Airways, ITV Media, and HSBC
Feb 2006 – Mar 2007
Eastbourne
Multimedia Designer
West End Studios Ltd
- Created video, motion graphics, and interactive media for conferences and live events for prestigious clients
Jan 2000 – Jan 2006
Sussex
Digital Graphic Designer / Web Designer
Various roles
Education
Sep 2002 – Jun 2006
Leicester
BSc Multimedia Computing
De Montfort University
- Graduated with a 2:1 classification
Skills & Tools
Platform transformation
Content-led growth
Digital strategy
Platform consolidation
CMS architecture
Commercial digital marketing
PPC
SEO
CRM
Agile delivery
Product lifecycle management
ExpressionEngine CMS
Salesforce
Zuora
Zephr
HubSpot
Marketo
Google Ads
Google Analytics
HTML
CSS
JavaScript
PHP
MySQL
Git
Linux hosting
Cloud infrastructure
Adobe Creative Suite
Final Cut Pro
Looker Studio
Stakeholder reporting
Prototyping